Privacy Policy
Last updated: January 1, 2026
1. Overview
Eldin Labs ("we," "us") respects your privacy. This policy explains what information we collect through eldinlabs.com, how we use it, and the choices you have. Eldin Labs is a clinical research organization that supports clinical studies; we are not a clinic or medical provider.
2. Information We Collect
- Identifiers: full name, phone number, email address, city, and state that you submit through our form.
- Consent records: whether you agreed to our Terms, and whether you opted in to text messages or marketing communications.
- Technical data: basic usage data such as browser type, device type, and pages viewed.
3. How We Use Your Information
We use the information you provide only to review your eligibility for relevant studies and to communicate with you about those studies. We may also use it to respond to your questions, maintain records of consent, and comply with legal obligations.
4. How We Share Your Information
We may share the categories of information described above with the research facilities and organizations that conduct the studies you express interest in, for the purpose of reviewing your eligibility, and with service providers who support our operations (such as hosting and communications vendors) under confidentiality obligations. We do not sell your personal information.
All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties for their own purposes.
5. Text Messaging Data
If you opt in to text messages, your phone number and consent record are used solely to send you service updates and account notifications from Eldin Labs. You may reply STOP at any time to opt out, or HELP for assistance. Message and data rates may apply, and message frequency varies. Consent to receive texts is not required to take part in any study.
6. Data Retention and Security
We retain your information for as long as necessary to fulfill the purposes described in this policy or as required by law. We use reasonable administrative, technical, and physical safeguards to protect your information, though no method of transmission over the internet is completely secure.
7. Your Choices and Rights
You may request access to, correction of, or deletion of the personal information we hold about you by emailing info@eldinlabs.com. You may withdraw consent to communications at any time. Depending on your state of residence, you may have additional rights under applicable privacy laws.
8. Children's Privacy
Our website and services are intended for adults 18 and older. We do not knowingly collect information from children.
9. Changes to This Policy
We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated effective date.
10. Contact
Eldin Labs, 7809 State St, Ste 725, Portland, OR 97204. Phone: (503) 563-7614. Email: info@eldinlabs.com.
See also our Terms of Service.